Learn how your personal data is collected, used, and protected — in plain language.
Last Updated: January 2025
When you register on apk 99, we collect your name, email address, mobile number, and date of birth. This information is used to verify your account and ensure secure login. We never sell your national ID information to third parties. All identity data is kept secure in compliance with local laws in Bangladesh. Your information is used exclusively for internal platform operations.
The type of device, operating system, and browser you use to access our platform are collected automatically. Your IP address and session duration are logged for security monitoring. This information helps us improve the mobile experience and detect fraudulent activity. We use cookies to remember your preferences and ensure faster loading on subsequent visits. You can manage cookies at any time through your browser settings.
Your BDT deposit and withdrawal records are stored securely. Full card numbers or bank account details are not stored on our servers — payments are processed directly through encrypted channels via the payment gateway. Transaction history is accessible only from your account dashboard. We use SSL/TLS encryption to protect financial data. If a suspicious transaction is detected, we will send you an immediate notification.
Your gaming history, bet amounts, and win/loss records are stored in our system. This information is used to ensure responsible gaming and to personalize your experience. If unusual gaming patterns are detected, our system automatically issues an alert. Your gaming data is never shared with advertisers. This information is used solely to improve platform quality.
Apk 99 uses collected data solely for specific and legitimate purposes. We use your information to manage accounts, process payments, provide customer support, and ensure platform security. This data also helps us create a customized experience in the local language for users in Bangladesh. We never use your data for marketing purposes without your consent.
You may request access to your stored data at any time. We will provide the complete information within 30 business days. This right applies to all registered users in Bangladesh.
If your profile contains incorrect information, you may request a correction. Your name, email, and mobile number can be updated directly from account settings. Identity verification may be required for significant changes.
If you request account closure, we will delete all personal data except where required by legal obligations. Financial transaction records are retained for a specified period in accordance with regulatory requirements. Once the deletion process is complete, a confirmation will be sent to you by email.
Apk 99 uses industry-standard security measures to protect your data. Our servers are fully encrypted and undergo regular security audits. Data belonging to users in Bangladesh is managed in compliance with local data protection guidelines. Multi-layer firewalls and real-time monitoring systems are active to prevent unauthorized access. In the event of a data breach, we will notify affected users within 72 hours.
We work with trusted third-party partners for payment processing, technology services, and customer support. Only the necessary information is shared with these partners, and they are bound by strict confidentiality agreements. We never sell your data for advertising or marketing purposes. All partners are required to comply with international data protection standards. We verify their security standards before sharing any data with third parties.
Our platform uses functional cookies that remember your login session and preferences. Analytics cookies help us improve platform performance but do not identify you personally. You can consent to cookies on your first visit and change your preferences later through browser settings. All cookies other than essential ones are optional. For mobile app users, device storage usage follows the same policy.
We may update this privacy policy from time to time. We will notify you of any significant changes via email or platform notification before they take effect. The latest version of the policy will always be available on this page, with the update date noted at the top. For any privacy-related questions or concerns, please contact our support team. apk 99 always treats the protection of your data as its highest priority.
Email: [email protected]
We typically respond within 24 hours.